Help Center

Support & Help Center

Need a hand with virtual numbers or OTP verification? Our team and these answers will get you back up and running in minutes.

Frequently Asked

Answers about virtual numbers & OTP

Quick guidance on receiving SMS codes for app, website and 2FA verification.

How do I get started?

  1. Create an account on officialneduverifysms.
  2. Add balance to your wallet (pay-as-you-go).
  3. Choose a country and the service you need a number for.
  4. Enter the virtual number when the app or website asks for one.
  5. Receive the SMS / OTP in your dashboard within seconds.

Which countries can I get virtual numbers for?

We offer virtual numbers in 50+ countries including the US, UK, Canada, Nigeria, India, Germany, Brazil and many more. Sign in to view live availability.

How fast do OTPs arrive?

Most OTPs arrive in under 30 seconds. As soon as the SMS hits the virtual number, it appears in your dashboard so you can copy and paste it.

What if I don't receive the SMS?

If a code doesn't arrive within the rental window you can cancel the number and get an automatic refund — you only pay for successful OTP receipts.

Can I use a virtual number for WhatsApp, Telegram or 2FA?

Yes. Our numbers receive verification codes from popular apps and websites including WhatsApp, Telegram, Google, X (Twitter), Discord and most 2FA / OTP flows.

Is there an API for developers?

Yes. After signing up, head to Developer → API Documentation inside your dashboard. The API lets you request numbers, poll for OTPs and automate verification in your own apps.

Is my data secure?

Yes. We use TLS for all traffic, hash passwords, and never sell your information. Read our Privacy Policy for full details.

Still need help?

We're here every step of the way — from your first OTP to API integration.